Crowne Plaza Suffern-Mahwah, An Ihg Hotel, Suffern
About the Hotel
Crowne Plaza Suffern-Mahwah, an IHG Hotel, is known as the 'GEM of Rockland County.' This hotel stands out with its unique blend of comfortable accommodations and modern amenities. Located near major corporations and attractions, it offers easy access to both the tranquility of the countryside and the excitement of New York City.
Location
Conveniently located just one mile from the New Jersey state line, the hotel offers easy access to major highways and is approximately 40 minutes from New York City. For local travel, complimentary shuttle services are available for corporate guests. Nearby attractions include the Palisades Center Mall and Bear Mountain State Park.
Rooms
The hotel features 229 artfully renovated guest rooms and suites, each equipped with premium bedding and laptop-friendly workspaces. Accessible rooms provide thoughtful amenities like wider doorways and roll-in showers. All rooms include conveniences such as a 42-inch flat-screen TV, a microwave, and a Keurig coffee maker.
Eat & Drink
Flagstone Restaurant offers a diverse menu for breakfast and dinner, featuring a famous hot and cold buffet. The Koi Lounge provides a relaxed atmosphere with specialty drinks and a bar menu that includes various delectable options. Both dining venues emphasize fresh and locally-sourced ingredients.
Leisure & Business
The hotel boasts extensive business and leisure amenities, including a fully equipped fitness center open 24 hours a day. With over 25,000 square feet of flexible meeting and event space, including the expansive Montebello Ballroom, it caters effectively to various corporate and social gatherings. Safety features and ADA compliance ensure a comfortable experience for all guests.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- ATM/Cash machine
- Vending machines
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Skiing
- Hiking
- Bowling
- Golf course
- Pool tables
Services
- Room service
- Laundry
- Dry cleaning
- Grocery shopping service
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Video games
- Children's buffet
- Board games
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Garden area
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a mixed experience at the hotel. The location was convenient for my plans, but there were a few issues with the service and amenities. The rooms were located right next to the side entrance, which was handy, but the limited games available were a bit disappointing.
The hotel felt quite like home, but had a bad smell and charged for breakfast despite prepayment. It's a bit dark due to the front window curtains needing to be closed. The location is nice and convenient off the highway, near the national park and shopping area. The dining had plenty of choices but was not the best.
My stay at the hotel was quite pleasant overall. The rooms were spacious and comfortable, though I did encounter a small issue with housekeeping initially. The service was friendly and helpful, with staff attending to all our needs promptly. The location is convenient with some nice amenities, but there were some cleanliness concerns in and around the property.
Although the hotel lacks natural light in the rooms due to their interior location, the service is top-notch, with staff members being friendly and helpful. The location is convenient and surrounded by various amenities, making it ideal for different needs. The dining experience is a bit pricey and inconsistent, but there are still some tasty options available.
The Crowne Plaza is cozy and welcoming with a theme that makes you feel right at home. The service is professional and friendly, perfect for unwinding after a long journey. The location is convenient, especially for travelers heading towards New York from Newark Airport, with easy access to the highway. The dining options are suitable, offering both continental and buffet choices. A comfortable and relaxing place overall, though there could be improvements in some areas.
My stay at the hotel was overall lovely. The rooms are spacious and comfortable, with one of the most comfortable mattresses I've ever experienced. However, they face the parking area which can be a bit of a downside. The service was excellent, making me feel special and the staff being nice and helpful. The location is convenient, especially if you plan to visit Woodbury Commons Outlets or any of Hudson's state parks, as it's right off the highway exits. The dining options, while adequate, were nothing out of the ordinary. The facilities were good overall.
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